Shipping policy
We are committed to ensuring your satisfaction with every purchase. To maintain high standards of service and product integrity, please review our return policy carefully below.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
Return Timeframe
You have 14 days from the date of receipt to initiate a return request. Requests made after this period cannot be accepted.
How to Initiate a Return
Please send an email to yanzuwang88@outlook.com to obtain the return address and further instructions. Do not send your purchase back to us without prior authorization.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 to 10 business days. The credit will automatically be applied to your original method of payment.
If you have any questions regarding this policy, please do not hesitate to contact our customer support team via the email address provided above.